Return Policy

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have an additional 14 days to return your product. You will then be credited with the full order amount, including shipping costs.

Only the costs for the return shipment from your home to the web store are at your own expense.

If you exercise your right of withdrawal, the product should be returned to the entrepreneur with all delivered accessories and, if reasonably possible, in its original condition and packaging.

To exercise this right, you can contact us via info@sophia-rose.co.uk. We will then refund the order amount due within 14 days after notification of your return, provided the product has been received back in good order.